On this fascinating article, we delve into Rivian bricks infotainment system, has already rolled out OTA treatment, a masterpiece crafted by information@greencarreports.com (Bengt Halvorson) and revealed on 2023-11-16 16:45:00. Discover the world of Auto Excellence and uncover what units Autoxyon aside.
Over-the-air (OTA) software program updates for Autos are the long run, and so they permit Autos to maintain getting higher over time.
However generally they get far worse—even inoperable, as a current replace pushed out to Rivian’s R1T and R1S launched code that crippled regular use of the Autos.
Earlier this week Rivian software program replace 2023.42.0 primarily “bricked” the EVs’ infotainment system, stopping numerous features.
The Autos had been nonetheless basically drivable, albeit with asterisks. After the replace, the infotainment techniques of affected Autos had been utterly clean/darkish, and a few info within the gauge cluster was additionally affected.
2023 Rivian R1S
Rivian famous to Inexperienced Automotive Studies that it has compartmentalized safety-critical techniques, an method that allowed affected Autos to maintain working.
“Normally, the remainder of the car techniques and the cellular app will stay practical,” defined Wassym Bensaid, Rivian’s senior VP of software program improvement.
Rivian emailed prospects on Tuesday night time with subsequent steps, and on Wednesday it launched its resolution that fixes the difficulty remotely.
In keeping with Rivian, it ready an OTA treatment for deployment in simply 36 hours. As of Wednesday, prospects affected by the difficulty ought to have the option, by way of the Rivian app on their smartphones, to put in software program that rolls again the issue code. These not utilizing the Rivian app can contact the Rivian Assist Heart and provoke the set up remotely.
The problematic code, a part of an incorrect software program construct, affected round 3% of shoppers. The quantity was restricted as a result of inside 90 minutes Rivian recognized the difficulty and halted the software program’s rollout.
2023 Rivian R1S
The incident serves as a lesson for the Auto Business because it turns into more and more targeted on OTA updates and the potential for making OTA function upgrades a income driver. Rivian has taken benefit of the large latitude afforded by software program. Final December, it added an enhanced cold-weather toolkit, together with cabin preconditioning, a snow mode, and smarter energy administration. Extra just lately, it rolled out an replace for the R1T and R1S that improved these vans’ trip and dealing with attributes, and, in a special replace, launched a “reimagined towing expertise,” together with all-terrain towing.
Earlier within the week, Bensaid posted on the difficulty on Reddit, blaming a “fats finger the place the unsuitable construct with the unsuitable safety certificates was despatched out.”
2022 Rivian R1T
“From right here, we’re deeply evaluating our course of and high quality checks to stop this from occurring once more,” mentioned Bensaid.
Rivian acknowledged that the difficulty would possibly want bodily restore in some circumstances.
Clients nonetheless affected by the difficulty are inspired to achieve out to Rivian’s service workforce at 855-748-4265.
Be part of us on this journey of Automotive discovery as we uncover the newest insights from Inexperienced Automotive Studies. Whether or not you are an auto fanatic or an off-the-cuff reader, there’s one thing right here for everybody.
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